Zoho Desk Zoho's customer service software has been around since November 2016. More recently, the platform has achieved 45% year-over-year revenue growth for the past five years and serves more than ...

Zoho Desk requires you to install a free add-on (IT Asset Tracker) via Zoho CRM to unlock IT asset tracking capabilities. We’ve rated the best free asset tracking ...

In mapping out the online office suite landscape, Zoho stood out as the most expansive and ambitious undertaking. Almost every week the company makes an announcement about a new application or feature ...

The rise of social media should horrify any company with crappy customer service. Right now, with minimal effort, any disgruntled customer can use a service like Twitter to voice their complaints to ...

For very small companies that can’t afford a big investment, the free version of the Zoho CRM offers all the core functionality a small business needs. For up to 10 users, everything from lead ...

Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...