Raytion’s industry-leading information retrieval technology will enable unified real-time access to business-critical data across multiple enterprise sources for a more powerful, efficient, and ...

ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for ...

ServiceNow today at its Knowledge 2024 customer and partner event in Las Vegas announced a partnership with Genesys, integrating the Genesys Cloud platform with ServiceNow Customer Service Management ...

ServiceNow CEO Bill McDermott took to the main stage at Knowledge 2023 to tell the audience that with the advancements in AI, intelligence will become the primary source of value creation. Some 15,000 ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--For six years running, ServiceNow (NYSE: NOW), the company that makes work, work better for people, has been named a Leader in the 2019 Gartner Magic Quadrant for ...

When it gets stuck, the bot will escalate rather than hallucinate ServiceNow claims it has created an AI agent that is ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More ServiceNow cut its teeth in IT service management (ITSM) and IT ...

Chief People Officer Jacqui Canney and Senior Vice President Amy Regan Morehouse discuss the company’s focus on breaking down silos and building skills. Rebecca Torchia is a web editor for EdTech: ...

ServiceNow recognized for its ability to execute and completeness of vision “ServiceNow’s leadership in ITSM stems from our belief that people’s experiences with technology at work should be as simple ...