ServiceNow has introduced AI Agent Orchestrator and AI Agent Studio, a pair of agentic artificial intelligence innovations on the ServiceNow Platform that act as the AI agent control tower—one central ...

Integrated solution to reduce operational costs, increase agent efficiency, and improve customer satisfaction "Combining the most valuable features into a unified interface can transform the way we ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Agencies can apply artificial intelligence more strategically by ...

AI specialists – agentic AI agents – can autonomously perform tasks that used to require a person. And they do so just as well and faster, ServiceNow said.

UiPath and ServiceNow will profit from the soaring demand for AI agents.

Introducing next-gen Virtual Agent dashboard, integrations with Freshchat by Freshworks and ServiceNow for live agent ...

Configurable in low-code, latest generative AI capability offers fast, more relevant answers in the Virtual Agent chatbot to help increase productivity without adding complexity SANTA CLARA, ...

ServiceNow's launch of Autonomous Workforce and EmployeeWorks marks a credible step from AI assistance to AI execution - with governance and repeatability at its core. Whether enterprises are ready to ...

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now ServiceNow is rolling out a unified ...

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now ServiceNow's latest version of its Now ...